@extends('clients.layouts.app')

@section('title', 'Support Tickets')

@section('content')
    <div class="space-y-8 animate-in fade-in duration-700">
        <div class="flex flex-col md:flex-row md:items-center justify-between gap-6 pb-2">
            <div>
                <h1 class="text-4xl font-bold text-[#1a233a] dark:text-white tracking-tight">Support</h1>
                <p class="text-[10px] font-bold text-slate-400 mt-1.5 uppercase tracking-[0.1em]">Get help from our
                    technical experts</p>
            </div>
            <a href="#"
                class="bg-[#1a233a] dark:bg-primary text-white px-8 py-3.5 rounded-2xl font-bold text-xs uppercase tracking-widest shadow-xl shadow-slate-900/10 hover:opacity-90 transition-all transform hover:-translate-y-1 block text-center">
                Open New Ticket
            </a>
        </div>

        <div
            class="bg-white dark:bg-[#1e293b] rounded-[24px] border border-slate-100 dark:border-white/5 shadow-sm overflow-hidden">
            <div class="overflow-x-auto">
                <table class="w-full text-left">
                    <thead>
                        <tr class="bg-slate-50 dark:bg-white/5">
                            <th class="px-8 py-5 text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em]">Subject
                            </th>
                            <th class="px-8 py-5 text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em]">Department
                            </th>
                            <th class="px-8 py-5 text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em]">Last Reply
                            </th>
                            <th class="px-8 py-5 text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em]">Status
                            </th>
                            <th
                                class="px-8 py-5 text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em] text-center">
                                Actions</th>
                        </tr>
                    </thead>
                    <tbody>
                        @forelse($tickets['tickets']['ticket'] ?? [] as $ticket)
                            <tr
                                class="group odd:bg-white even:bg-blue-50/20 dark:odd:bg-transparent dark:even:bg-white/5 hover:bg-slate-50/50 dark:hover:bg-white/5 transition-colors">
                                <td class="px-8 py-6">
                                    <div class="flex items-center space-x-4">
                                        <div
                                            class="w-10 h-10 bg-slate-50 dark:bg-white/5 rounded-xl flex items-center justify-center text-slate-400 group-hover:bg-primary group-hover:text-white transition-all">
                                            <i class="fas fa-ticket-alt text-sm"></i>
                                        </div>
                                        <div>
                                            <p class="text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em] mb-0.5">
                                                #{{ $ticket['tid'] }}</p>
                                            <p
                                                class="text-sm font-bold text-[#1a233a] dark:text-white leading-tight tracking-tight">
                                                {{ $ticket['subject'] }}
                                            </p>
                                        </div>
                                    </div>
                                </td>
                                <td class="px-8 py-6">
                                    <p class="text-sm font-semibold text-slate-600 dark:text-slate-300 tracking-tight">
                                        {{ $ticket['deptname'] }}
                                    </p>
                                    <p class="text-[9px] font-bold text-slate-400 uppercase tracking-widest mt-0.5">
                                        {{ $ticket['priority'] }} Priority
                                    </p>
                                </td>
                                <td class="px-8 py-6 text-sm font-semibold text-slate-600 dark:text-slate-300 tracking-tight">
                                    {{ \Carbon\Carbon::parse($ticket['lastreply'])->diffForHumans() }}
                                </td>
                                <td class="px-8 py-6">
                                    <span
                                        class="px-3 py-1 rounded-full text-[9px] font-bold uppercase tracking-widest 
                                                                @if(strtolower($ticket['status']) === 'open') bg-emerald-50 text-emerald-500 dark:bg-emerald-500/10 
                                                                @elseif(strtolower($ticket['status']) === 'answered') bg-blue-50 text-primary dark:bg-blue-500/10
                                                                @else bg-slate-100 text-slate-500 @endif border border-transparent">
                                        {{ $ticket['status'] }}
                                    </span>
                                </td>
                                <td class="px-8 py-6">
                                    <div class="flex items-center justify-center">
                                        <a href="#"
                                            class="w-10 h-10 bg-slate-50 dark:bg-white/5 rounded-xl flex items-center justify-center text-slate-300 hover:text-primary hover:bg-white transition-all shadow-sm"
                                            title="View Ticket">
                                            <i class="fas fa-arrow-right text-sm"></i>
                                        </a>
                                    </div>
                                </td>
                            </tr>
                        @empty
                            <tr>
                                <td colspan="5" class="p-24 text-center">
                                    <div class="flex flex-col items-center">
                                        <div
                                            class="inline-flex w-20 h-20 bg-gray-50 dark:bg-white/5 rounded-full items-center justify-center mb-6">
                                            <i class="fas fa-heart text-3xl text-slate-200 dark:text-slate-800"></i>
                                        </div>
                                        <h4 class="text-xl font-bold text-[#1a233a] dark:text-white tracking-tight mb-1">Smooth
                                            Sailing</h4>
                                        <p class="text-[10px] font-bold text-slate-400 uppercase tracking-[0.1em]">You have no
                                            active tickets at the moment.</p>
                                        <a href="#"
                                            class="mt-8 bg-primary text-white px-8 py-3 rounded-full font-bold text-[10px] uppercase tracking-widest shadow-xl shadow-blue-500/20">Open
                                            Ticket</a>
                                    </div>
                                </td>
                            </tr>
                        @endforelse
                    </tbody>
                </table>
            </div>
        </div>
    </div>
@endsection